Terms of service
Terms of Service
Last updated: March 11, 2026
Overview
Welcome to Bluegrass Fragrance Co. The terms “we,” “us,” and “our” refer to Bluegrass Fragrance Co. Bluegrass Fragrance Co operates this store and website, including all related information, content, features, tools, products, and services (the “Services”). Our store is powered by Shopify.
By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy (view here). If you do not agree, you should not access or use our Services.
Section 1 – Eligibility and Account Responsibility
You must be the age of majority in your state or province of residence to use this website. You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account.
You agree that all information you provide during checkout or account creation is accurate, complete, and current.
Section 2 – Product Representation
We strive to display products and descriptions as accurately as possible. However, colors, packaging, labeling, and appearance may vary depending on device display settings and manufacturer updates.
Product descriptions, pricing, and availability are subject to change without notice.
Section 3 – Independent Retailer and Authenticity Disclaimer
Bluegrass Fragrance Co is an independent retailer.
We are not affiliated with, endorsed by, or sponsored by any fragrance brand, manufacturer, or designer unless explicitly stated.
All fragrances sold are authentic products legally purchased from authorized retailers or distributors. Some fragrances may be rebottled or hand-decanted into smaller atomizers for sampling or travel purposes. All trademarks and brand names belong to their respective owners.
Section 4 – Fragrance Performance Disclaimer
Fragrance perception is subjective. Longevity, projection, and scent characteristics vary depending on individual skin chemistry, storage conditions, and environment.
Bluegrass Fragrance Co does not guarantee customer satisfaction with fragrance scent profile, performance, longevity, or projection.
Returns or refunds will not be issued due to fragrance preference.
Section 5 – Orders and Acceptance
Submitting an order constitutes an offer to purchase. Bluegrass Fragrance Co reserves the right to accept or decline any order at its discretion.
Orders may not be canceled once they have been submitted and processed.
If we must cancel or modify an order, we will attempt to notify you using the contact information provided during checkout.
Section 6 – Pricing and Billing
Prices are subject to change without notice. The price charged will be the price displayed at the time the order is placed.
You agree to provide accurate billing and payment information and authorize us to charge your payment method for the full order amount including applicable taxes and shipping fees.
Section 7 – Shipping and Delivery
Shipping timeframes are estimates and are not guaranteed.
We are not responsible for delays caused by shipping carriers, weather, customs processing, or other events outside our control.
Once an order has been transferred to the carrier, title and risk of loss pass to the customer.
If tracking information confirms delivery to the shipping address provided at checkout, the order will be considered successfully delivered.
Customers are responsible for ensuring the shipping address entered during checkout is correct.
Section 8 – Refunds and Returns
All returns, refunds, exchanges, damage claims, and order issues are governed exclusively by our Refund Policy (view here), which is incorporated into these Terms by reference.
Due to hygiene and product integrity reasons, all decants and sample sizes are final sale and are not eligible for return or exchange.
Section 9 – Intellectual Property
All content on this website, including text, images, graphics, logos, and product descriptions, is the property of Bluegrass Fragrance Co or its licensors and is protected by copyright and trademark laws.
You may not reproduce, distribute, or use our content without written permission.
Section 10 – Optional Third-Party Tools
Our Services may provide access to tools operated by third parties. These tools are provided “as is” and “as available” without warranties of any kind.
Section 11 – Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of any third-party websites.
Section 12 – Errors and Omissions
Occasionally there may be information on the website that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, or availability.
We reserve the right to correct errors and cancel or modify orders if necessary.
Section 13 – Prohibited Uses
You may not use the website for unlawful purposes or to violate any laws, infringe intellectual property rights, distribute malware, collect personal data from other users, or attempt to disrupt the Services.
We reserve the right to terminate access to the Services for violations of these Terms.
Section 14 – Disclaimer of Warranties
The Services and all products are provided “as is” and “as available” without warranties of any kind, either express or implied.
We do not guarantee uninterrupted, secure, or error-free operation of the Services.
Section 15 – Limitation of Liability
To the fullest extent permitted by law, Bluegrass Fragrance Co shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Services or any products purchased through the Services.
Section 16 – Indemnification
You agree to indemnify and hold harmless Bluegrass Fragrance Co, its affiliates, employees, and service providers from any claims, damages, or expenses arising from your violation of these Terms or misuse of the Services.
Section 17 – Governing Law
These Terms of Service shall be governed by and interpreted according to the laws of the Commonwealth of Kentucky, United States.
Any disputes arising from these Terms shall be resolved exclusively in the courts located within Kentucky.
Section 18 – Changes to Terms
We reserve the right to update or modify these Terms at any time. Continued use of the Services after changes are posted constitutes acceptance of those changes.
Section 19 – Contact Information
If you have questions regarding these Terms of Service, please contact us:
Bluegrass Fragrance Co
Email: TheBluegrassfc@gmail.com